In a team of three, we designed and prototyped a Conversational User Interface that can be applied in a hotel setting, without a reliance on screens. This project was completed over the course of 3 weeks.
How Might We:Use voice as a form of delightful interface to help guests and provide value to the hotel brand.
Leverage natural conversation and smart error recovery for a stress-free, hands-free experience.
Strictly use language and sound to provide feedforward and feedback, without needing a display as augmentation.
My Role:Voice Designer, Voice Actor, Interaction Designer.
Designed and provided the voice of the CUI, Walt.
Led brainstorm sessions and tried to champion my own idea.
A fun and jolly voice is a way to design a delightful CUI! If the users have fun talking to a machine, they can be more willing to continue the interaction.
My favorite idea is not always the best idea, my team and I took elements from each other's ideas and combined them into a much better product.